ATTN:  Windows Compatibility Notice

Dear Edge Users,

 

Please be advised that starting with the most recently released version of Edge, version 21.1.3.218, ALL versions of Windows older than Windows 10 will NO LONGER be compatible.

 

You must be running Windows 10 to take this, and all future, Edge updates.

 

 

This means that if you are running a version of Windows older than Windows 10, you will need to update your Windows Operating System in order to take this Edge update, plus any future updates. 

 

For questions and help regarding the process for updating your Windows Operating System, please contact your local IT technician. Edge Technical Support does not assist with Windows updates.

 

To protect yourself from any potential issues when upgrading your Windows Operating System, we strongly recommend first contacting Edge Technical Support.

 

The Edge Support Team can setup an appointment with your local IT technician prior to performing the Operating System upgrade, and prior to purchasing a new PC with the supported version of Windows 10. An appointment with Edge Support will provide guidance on proper installation of The Edge software for both servers and workstations, including a review of your Edge database backup location. 

 

For new Server PCs, The Edge Installation Team is also available for appointments to swap data from your current Edge Server to your new designated Server PC. Please contact The Edge Support Team with questions and for recommendations that best suit your current Edge setup.

 

For a list of the most current System Requirements for running The Edge on Windows 10, please click here.

 

Versions of Windows No Longer Supported: